7SIM.store Official Policies
Refund & Return Policy
Simple, clear rules on how 7SIM.store works, how your data is protected, and how automatic refunds work.
100% Automatic Refund If No SMS Code Arrives
You only pay when an SMS code is delivered. If no SMS code arrives, your full money is returned to your 7SIM.store wallet automatically.
1. Instant Wallet Refunds (No SMS Received)
- Canceled Orders: If you click Cancel & Refund or Number Not Working (Refund) before any SMS code arrives, 100% of the number cost is added back to your 7SIM.store wallet immediately.
- Expired / Timed-Out Orders: If the timer runs out (usually 15 minutes) and no SMS code arrived, our system automatically cancels the number and refunds 100% of the price back to your wallet balance.
2. Completed Orders (When SMS Code Arrives)
- Once a valid SMS verification code (OTP) has been delivered to your dashboard, the order is marked as RECEIVED / FINISHED and cannot be automatically canceled.
- If a number you bought was already registered or protected by Two-Step Verification (2FA) — for example on Telegram or WhatsApp — please take a clear screenshot or short screen recording showing the phone number and the error message and send it to our WhatsApp Support within 24 hours so our team can credit your wallet.
3. Wallet Deposit & Balance Policy
- Instant Credit: Deposits made via NayaPay, JazzCash, EasyPaisa, SadaPay, Pakistani Banks, Binance, Bybit, or USDT/USDC are credited directly to your 7SIM.store wallet in USD.
- Overpayments & Underpayments: If you accidentally send more or less than the selected amount, our auto-verifier credits the exact USD equivalent of the amount you actually sent so you never lose a single rupee or cent.
- Balance Withdrawals: If you added funds by mistake and have not used them, you may contact our support team on WhatsApp within 7 days to request a manual return to your original payment method (any third-party network or bank transfer fees are deducted).